FAQs

No, you cannot. Reserving of passes by phone had ceased since 1st March 2011.  Reservation of Corporate Passes must be made via online reservation through our website.

Click ‘Reservation of Corporate Pass’. Under Reservation column select the Corporate Pass that you wish to reserve for e.g. Jurong Bird Park to view its availability. Reservation is based on  Date of Visit to the Attractions.

With the online reservation system, you can make reservation up to 90 days in advance.  Each user would be entitled to book once in 90 days for these corporate passes for the same attraction e.g.   Jurong Bird Park.  You can only book a different Corporate Pass e.g. Zoo Premium or Lee Kong  Chian Natural History Museum after you have visited Jurong Bird Park.

  1. Jurong Bird Park and Zoo Premium (Zoo and River Safari) allows  complimentary admission for MOE staff /MESRC Associate or Corporate member and up to 3 accompanying guests on date of visit.
  2. Lee Kong Chian Natural History Museum allows complimentary admission for MOE  staff/MESRC Associate or Corporate member and up to 4 accompanying guests on date of  visit.

MESRC is unable to cancel or backdate any passes in the system for audit purpose as the record shows that the pass was reserved for that date.  Member still must go through the 90 days period where same pass is not allowed to be reserved.

No, the authorization letter is not transferable and no amendment can be made on the letter,   including the name.

For Jurong Bird Park, Zoo Premium (Zoo and River Safari), Lee Kong Chian Natural History Museum and KidZania Singapore, staff must print out the Authorization Letter or pdf copy via mobile phone and must be present to bring show the Authorization Letter together with your Singapore Public Service Card with MOE logo (PS Card) or MESRC Associate or Corporate Card in order to gain complimentary admission to these attractions.

 

No, you can’t, if you wish to reserve a few passes for your school / division usage, kindly get the required number of staffs to make the reservation accordingly.  MESRC Corporate passes are limited and to ensure fair practice, no special request will be entertained.

When such incidents happen, action will be taken to blacklist the unauthorized user for one year from booking the Corporate Passes.  For repeat offenders, MESRC would blacklist them completely from booking of Corporate Passes as this is a cheating offence.

Cancellation can be done by clicking on ‘My Account’ tab'->‘My Corporate Passes’ tab->  Actions and select ‘Cancel’ on the selected date. Cancellation of pass must be done at least one day before the Visit Date.